RETAIL BANKING

The branch is the location where staff members process transactions and provide advice. A high level of speech privacy is crucial because clients expect their conversations with staff to remain confidential. Privacy is also necessary for staff to negotiate effectively. If they’re working in an acoustically comfortable environment, they tend to be less fatigued, suffer less stress, and be more welcoming - all essential to first-rate customer service.

Partial Client List

• Canadian Imperial Bank of Commerce (CIBC)
• Capital One
• First Union National Bank
• Fortis Bank
• Royal Bank of Canada (RBC)
• Union Bank of Switzerland